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Frequently asked questions

As soon as we receive your order, it takes 1‑2 business days to process for shipping. Once Sleepyhead gets a tracking number, we will update your order to reflect that information so you can track your shipment. It can take 2‑6 business days to receive shipments. Shipping is set automatically to free ground shipping. If your order says delivered and cannot locate it, please call the carrier for more information. The option for expedited shipping is available at checkout.

Please review our return policy found on your order at checkout here:‑policy.html?locale=en

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Sleepyhead warrants any damages due to defects in materials and craftmanship when used for five years from the date of original purchase. If you discover a defect in your Sleepyhead mattress topper, send us an email at to let us know what's going on. Please be sure to include pictures, date of purchase or order number.

The impact we have on our environment, and the planet is incredibly important to us. Everything not used in the manufacturing of our mattress toppers is recycled or repurposed into other products. The Sleepyhead mattress topper is CertiPUR‑US® Certified, which means that our foams meet rigorous standards for minimizing off‑gassing. Our mattress toppers are made without harmful chemicals such as formaldehyde, ozone depleters, heavy metals & flame retardants. 

Each mattress meets the standard of fewer than 0.5 parts per million VOC (volatile organic compounds). Premium quality textiles and higher density foams mean that Sleepyhead stays in your bedrooms and out of landfills.

Because we use high‑quality, high‑density, and resilient foams, we’re able to compress the Sleepyhead mattress topper without undermining its integrity. Using a unique compression machine, we ensure that no undue pressure is put on any part of the sleep surface.

Sales tax laws require us to pay sales tax on purchases made within states we do business.

We accept the following forms of payments:

Apple Pay, Amazon Pay, PayPal, ShopPay, Visa, Mastercard, Amex, Discover, and more.